Managed Services

QUALITY, MANAGED CARE FOR ENDPOINTS

Managed ServicesRMM – Proactive Patching & Maintenance
Keeping operating systems patched and having an effective, up-to-date antivirus is the first line of defense in providing for the security of your network. HIPAA, State Banking Laws, and others REQUIRE it now.

To that end, we’ve adopted a proactive approach that includes these services in CONJUNCTION with monitoring and maintenance of equipment. The end result is a service that not only aids in the protection of your IT assets, but runs routine maintenance procedures as well, keeping your equipment running SMOOTHER and more reliably.

Program Features

  • 24×7 monitoring of your environment
  • Cloud-Managed Patch Management
  • Cloud-Managed Antivirus
  • Always “On” Remote Control
  • Regular maintenance routines (defrag, disk cleanup)
  • Backup system monitoring
  • Email and text alerts for critical issues
  • Monthly maintenance reports

Program Benefits

  • Reduces user downtime
  • Satisfies audit requirements for application and software maintenance
  • Reduces risk of ransomware infection by 50%
  • Better workstation and Server performance
  • Better protection of corporate data
  • No more “update” pop-ups distracting users
  • Puts daily equipment maintenance in the hands of professionals
  • Faster resolution of critical issues

Desktop’s RMM Supports:

  • Microsoft and Apple desktop operating systems
  • Microsoft Office and leading third-party applications
  • E-mail applications and Web browsers
  • Thin clients and virtual desktop infrastructure (VDI)
  • Mobile phones and tablets
  • Better Desktop performance
  • Better Server reliability
  • Better virus and malware protection

Benefits of Monitoring & Maintenance include:

  • SMBs can enjoy enterprise-level automation and monitoring.
  • Pay a fixed monthly price.
  • Enjoy increased uptime without disruption during servicing.
  • Life of devices can be extended with improved performance and proactive maintenance.
  • Increased end user productivity.
  • Issues are often resolved before customers experience them.

For more information, please contact us at 201-221-4000 or EMAIL US